When will my order be shipped?
Our products are processed within 24 hours of the order being placed and are then shipped.
Will I receive an email with the details of my order?
Yes! We will send you an email as soon as your order is placed, summarizing all the details and providing confirmation.
Can I cancel my order?
No/Yes, we will ship the item to your address. However, once you receive your item(s), you can send them back to us, and once we receive it, we will issue a FULL refund.
What is the return/exchange policy?
We value our customers’ experience. If you have any issues with our products, we will gladly issue a full refund.
Step 1: Send us an email with your order # and name.
- Subject: (Refund Request)
- List your product and the reason for the return.
Step 2: Our team will contact you (usually within 24 hours) with our address to return the item.
Step 3: Send the item back to us. Once we receive it, we will inspect it.
Step 4: If everything is in order, we will issue a full refund for the item. Once the refund is processed, you will receive an email with the details, and the money will be deposited back into your account. :)
What payment methods are accepted?
We accept all major credit cards from any country, including:
Visa, Mastercard, American Express, and more.
Are there any additional charges I need to pay?
There are never any handling/processing fees.
My order isn't processing, help!
Make sure that the billing address you entered matches the one on your credit card.
How much does shipping cost?
Shipping is FREE TO EVERYONE!
Who ships my package?
Orders are shipped from our warehouses to your local shipping agency, and a local courier will deliver it right to your doorstep.
How fast is the delivery time?
Delivery times may vary between:
7-30 days.
Oops – I entered the wrong shipping address!
If you need to update your address, go to the “Contact Us” tab and send us a message. Within 24 hours of placing your order, we can update it for you.
Have more questions?
Feel free to contact us via the “Contact” tab, and our team will assist you as soon as possible.